Abhishek

Lead Software Development Engineer in Test

About Me

Abhishek's Photograph

I'm Abhishek, a Lead Software Development Engineer in Test with over nine years of expertise in delivering comprehensive solutions to intricate technical problems.


Proficient in Test Planning, Designing, and Execution, with specialized expertise in E2E UI and API Automation. My domain expertise includes EdTech, Streaming, Telecommunications, Gaming, and E-Commerce.


I leverage proven test management and design proficiency to enhance quality metrics, optimize costs, and accelerate time-to-market for high-impact software products.


Bachelor's degree in Electronics and Communication Engineering (2016) from S.I.T., Tumakuru, affiliated to V.T.U., Belagavi, KA, IN.


Beyond engineering, I'm passionate about the power of compounding. I actively invest and trade in equity and cryptocurrency markets, and I'm dedicated to empowering others with financial literacy.

Projects

Imagine Learning

Imagine Learning

  • Adaptive K-12 language & literacy platform with personalized lessons and progress tracking.
  • Supports multi-lingual content, teacher dashboards, and detailed reporting for administrators.
  • Led functional and integration testing for web UI and APIs to ensure reliable content delivery.
  • Implemented automated regression tests for student progress flows and reporting dashboards.
  • CloudCall

    CloudCall

  • Cloud telephony platform integrating with CRM systems for click-to-call, call logging, and CTI features.
  • Provides carrier redundancy and global points of presence to ensure high availability.
  • Tested CTI integrations and CRM connectors end-to-end, validating call flows and data sync.
  • Built API and E2E tests to verify failover behavior and call recording across carriers.
  • Risk at Genius

    Risk Management at Genius Sports

  • Risk platform for configuring thresholds and monitoring liabilities across sports, markets, and fixtures.
  • Processes real-time bet ingestion with dashboards for traders and risk analysts to act quickly.
  • Executed E2E test plans for bet acceptance/rejection logic and liability calculations under varied scenarios.
  • Automated critical regression tests for market configuration and real-time monitoring dashboards.
  • BlueJeans Events

    BlueJeans Events

  • Scalable virtual events platform combining live video, content sharing, and large-scale streaming.
  • Features include Q&A, polling, attendee controls, and support for up to tens of thousands of participants.
  • Validated streaming, polling, and participant workflows across browsers and devices for scale.
  • Developed automated tests for end-to-end event flows and reliability under load.
  • Aeroplan Integration Project

    Air Canada Loyalty Management System

  • Loyalty integration enabling Aeroplan points redemption, account activity views, and Elite status tracking.
  • Supports mixed payments (points + cash) and a dashboard for members to manage transactions and benefits.
  • Tested redemption flows, account transaction histories, and edge cases for mixed payment journeys.
  • Coordinated integration tests with booking and payment systems to ensure data consistency and security.
  • Project AirCanada PSS Migration

    Air Canada PSS Migration

  • Migration to Amadeus Altéa PSS for reservations, inventory, and departure control across the booking flow.
  • Introduced an orchestration layer to mediate between the booking engine and multiple Altéa services for resilience.
  • Tested orchestration layer interactions, PNR changes, and disruption-handling scenarios end-to-end.
  • Validated ticket/service changers and self check-in flows with automated and manual test suites.
  • Project AirCanada UI Migration

    Air Canada New Web Design

  • Full UI/UX redesign of aircanada.com with AEM as the content platform and modern Angular frontend.
  • Aimed to improve booking UX, content management workflows, and mobile/desktop responsiveness.
  • Tested AEM content workflows, responsive UI components, and cross-browser booking flows.
  • Migrated test suites to Protractor for Angular-specific end-to-end testing and added new regression suites.